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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An all-encompassing visitor management solution designed for tenants, property managers, and security staff to effectively and conveniently identify, register, and monitor visitors. This system allows authorized users to pre-register guests as well as handle walk-in visitors without prior notice. It includes functionalities for reading driver’s licenses, scanning passports, utilizing a digital camera, and printing badges. Badge issuance can be restricted to specific turnstiles or readers, enhancing tracking and security protocols. Each badge is programmed to automatically expire at a specified date and time to maintain security standards. Additionally, an access deny list feature empowers tenants and property managers to specify individuals who are prohibited from entering the premises. If someone unauthorized tries to secure a badge, the system alerts the security personnel. Tenants have the ability to remotely access and search through turnstile and reader logs, visitor records, and lists of scheduled and processed visitors, as well as details about building fire wardens and individuals lacking authorization. Furthermore, the platform allows for the creation of customized badge templates tailored to the needs of individual buildings and tenants, enhancing both functionality and branding. This comprehensive approach ensures a secure and organized environment for all users involved.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
HID IdenTrust Yes 
HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Milestone Analytics Yes 
Okta Yes 
Tableau Yes 

Integrations

Active Directory No 
HID IdenTrust No 
HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Milestone Analytics No 
Okta No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DATAWATCH SYSTEMS

Founded

1981

Country

United States

Website

www.datawatchsystems.com/products/visitorwatch/

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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