Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An all-encompassing visitor management solution designed for tenants, property managers, and security staff to effectively and conveniently identify, register, and monitor visitors. This system allows authorized users to pre-register guests as well as handle walk-in visitors without prior notice. It includes functionalities for reading driver’s licenses, scanning passports, utilizing a digital camera, and printing badges. Badge issuance can be restricted to specific turnstiles or readers, enhancing tracking and security protocols. Each badge is programmed to automatically expire at a specified date and time to maintain security standards. Additionally, an access deny list feature empowers tenants and property managers to specify individuals who are prohibited from entering the premises. If someone unauthorized tries to secure a badge, the system alerts the security personnel. Tenants have the ability to remotely access and search through turnstile and reader logs, visitor records, and lists of scheduled and processed visitors, as well as details about building fire wardens and individuals lacking authorization. Furthermore, the platform allows for the creation of customized badge templates tailored to the needs of individual buildings and tenants, enhancing both functionality and branding. This comprehensive approach ensures a secure and organized environment for all users involved.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Active Directory
Yes
HID IdenTrust
Yes
HubSpot CRM
No
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Milestone Analytics
Yes
Okta
Yes
Tableau
Yes
Integrations
Active Directory
No
HID IdenTrust
No
HubSpot CRM
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Milestone Analytics
No
Okta
No
Tableau
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DATAWATCH SYSTEMS
Founded
1981
Country
United States
Website
www.datawatchsystems.com/products/visitorwatch/
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes