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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

Frontkiosk offers a web-based solution for managing visitors at reception desks, allowing staff to access a secure kiosk link via a tablet or laptop for seamless guest sign-ins without requiring account creation. Upon a visitor's arrival, hosts are promptly notified through email, and staff members can monitor who is currently on the premises while having the capability to print evacuation lists. This system enhances visitor management with features such as QR-code sign-out badges, non-disclosure agreements, visitor photography, CSV data exports, webhook notifications, and support for multiple locations. It is specifically tailored for small businesses, clinics, educational institutions, and warehouses that require an efficient digital visitor log and host notification system. Monthly subscriptions are charged by location, with the option for lifetime plans available as well. The Pro version further includes single sign-on (SSO) and access to a REST API for advanced integration. This comprehensive system not only streamlines the check-in process but also improves overall security and organization for managing visitors.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Stripe No 
WhatsApp Yes 

Integrations

Google Calendar No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Slack No 
Stripe Yes 
WhatsApp No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/location/month; lifetime f
Starter lifetime plan: $79 one-time for 1 location; Team: $159 one-time for 3 locations; Business: $299 one-time for 10 locations. Monthly plans are $29/location/month (Standard) and $59/location/month (Pro), billed monthly and changeable or cancellable at any time. Prices are in USD; tax is not included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

MONAD INDUSTRIES SOFTWARE CORP.

Founded

2025

Country

Canada

Website

frontkiosk.net

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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