Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
Description
The friendlyway secure browser software protects corporate web applications and public sites from misuse. The product blocks access to the operating system, disables key combinations, and limits the browsing area.
Built on Microsoft's browser, it supports all modern web technologies, including scripts, multimedia, simple and complex web pages, custom navigation buttons, and custom layouts. Secure sending of sound, image, and video emails can be done with the new generation of secure web browser software. A virtual keyboard can be used to enter address data if desired.
The friendlyway secure browser configuration is simple and does not require programming knowledge. The software is intended for use at self-service kiosks in government organizations, universities, schools, hospitals, and tourist facilities such as hotels, conference centres, and restaurants.
API Access
Has API
No
API Access
Has API
No
Integrations
CanvasLogic
No
Google Calendar
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Integrations
CanvasLogic
Yes
Google Calendar
No
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$70 per device/month
Create interactive self-service scenarios
Play dynamic content triggered by screen clicks, voice commands, or motion sensors
Integrate your websites and existing apps as part of the content
Leverage kiosk periphery, incl. printers, scanners, and cameras, for visitor workflows
Offer multilingual signage through language selection options
Play dynamic content triggered by screen clicks, voice commands, or motion sensors
Integrate your websites and existing apps as part of the content
Leverage kiosk periphery, incl. printers, scanners, and cameras, for visitor workflows
Offer multilingual signage through language selection options
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/kiosks-terminals-overview/
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Kiosk
Activity Reservations
Yes
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Web Content Filtering
Antivirus
No
Automated Blacklist
No
Browser-based Management Portal
No
Category / Keyword Filters
No
LDAP Integration
No
Multi-Language Filtering
No
Reporting / Analytics
No
Roles / Permissions
No
SSL Inspection
No
Time-based Controls
No
VPN Blocking
No
White Label
No
Whitelisting
No