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Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
Description
Vizitor is a cloud-based workplace management system designed to bring every major office workflow into one unified platform. The system includes modules for visitor management, desk and space booking, meeting room management, mailroom management, attendance tracking, queue management, ticketing, and contractor management. Vizitor helps front-desk, admin, HR, facilities, security, and employee teams coordinate arrivals, rooms, desks, deliveries, requests, and workforce presence in real time. Its visitor management tools support touchless check-in, digital NDA capture, watchlist screening, badge printing, instant host notifications, and complete visitor audit trails. Space management features include hot-desking, interactive floor maps, neighborhood booking, real-time occupancy data, and utilization analytics. Meeting room tools support room booking, AV setup, catering requests, and ghost-meeting cancellation to reclaim unused space. Mailroom, queue, ticketing, contractor, and attendance modules help teams route packages, issue digital tokens, track requests, verify certifications, and manage WFH or WFO status. Vizitor also supports multi-location management, security controls, compliance workflows, and integrations with communication, calendar, access control, and HR systems. By combining workplace operations, visitor check-in, space visibility, service management, compliance tracking, and real-time analytics, Vizitor helps organizations run offices with less friction and fewer disconnected tools.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Integrations
Google Calendar
No
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$45/month/location
Paid Monthly: $45/month/location
Paid Annually: $36/month/location
Paid Annually: $36/month/location
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Vendor Details
Company Name
Vizitor
Founded
2018
Country
India
Website
www.vizitorapp.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Attendance Tracking
Absence Management
No
Calendar Management
No
Employee Scheduling
No
Employee Time Clock
No
FMLA Tracking
No
Overtime Tracking
No
Reporting/Analytics
No
Self Service Portal
No
Time Tracking
No
Timesheets
No
Vacation / Leave Tracking
No
Contractor Management
Contractor Database
No
Insurance Tracking
No
License Tracking
No
Permit Tracking
No
Skills & Competencies
No
Task Management
No
Work Hour Tracking
No
IWMS
Asset Management
No
Lease Management
No
Maintenance Management
No
Project Management
No
Room Scheduling
No
Space Planning
No
Sustainability Management
No
Mailroom Management
Barcode Scanning
No
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
No
Signature Capture
No
Meeting Room Booking System
Digital Signage
No
Internal Meetings
No
Multi-Location
No
Online Booking
No
Payment Processing
No
Third Party Booking
No
Utilization Reporting
No
Vendor Management
No
Visitor Management
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Space Management
Change Management
No
Design Management
No
Floor Plans & Maps
No
For Offices
No
For Retail
No
Occupancy Management
No
Planogramming
No
Shelf Planning
No
Space Reservation
No
Usage Tracking / Analytics
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
