Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them.
Features / Benefits: Benefits:
- Safe distance compliance – Customers can queue anywhere, on any device.
- No shared touching areas. - Contactless usage for customers and staff.
- Quick setup, no hardware or software required. Setup takes less than 10 minutes.
Customers engaged - Keep them informed by SMS and notifications
Description
Streamline your queue management with SMS, offering your customers the flexibility they crave during their wait! The SMS Virtual Queuing System delivers a cutting-edge and personalized approach to managing customer wait times, enhancing satisfaction while simultaneously increasing productivity and alleviating employee pressure through advanced SMS QMS technology. Instead of having customers stand in line, consider implementing an iPad Kiosk for them to join the queue. This method not only gathers valuable customer insights but also empowers them to make the most of their waiting time, effectively managing their expectations regarding wait duration. Customers will benefit from precise ETA forecasts, updates on their queue position, and timely notifications as their service time approaches. Additionally, they can opt to join the queue via SMS, kiosk, or in person, ensuring a seamless and convenient experience for everyone involved. This innovative approach to queuing can transform the way your business interacts with its customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Pricing Details
$850
One year subscription price. Pay Per Use option also available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lucep
Founded
2014
Country
Singapore
Website
virtuaq.com
Vendor Details
Company Name
WhyQ
Founded
2018
Country
United States
Website
www.whyq.me/
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No