Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them. Features / Benefits: Benefits: - Safe distance compliance – Customers can queue anywhere, on any device. - No shared touching areas. - Contactless usage for customers and staff. - Quick setup, no hardware or software required. Setup takes less than 10 minutes. Customers engaged - Keep them informed by SMS and notifications

Description

Streamline your queue management with SMS, offering your customers the flexibility they crave during their wait! The SMS Virtual Queuing System delivers a cutting-edge and personalized approach to managing customer wait times, enhancing satisfaction while simultaneously increasing productivity and alleviating employee pressure through advanced SMS QMS technology. Instead of having customers stand in line, consider implementing an iPad Kiosk for them to join the queue. This method not only gathers valuable customer insights but also empowers them to make the most of their waiting time, effectively managing their expectations regarding wait duration. Customers will benefit from precise ETA forecasts, updates on their queue position, and timely notifications as their service time approaches. Additionally, they can opt to join the queue via SMS, kiosk, or in person, ensuring a seamless and convenient experience for everyone involved. This innovative approach to queuing can transform the way your business interacts with its customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

$850
One year subscription price. Pay Per Use option also available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lucep

Founded

2014

Country

Singapore

Website

virtuaq.com

Vendor Details

Company Name

WhyQ

Founded

2018

Country

United States

Website

www.whyq.me/

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

Jonot Reviews

Jonot

Jonot Oy
MeQue Reviews

MeQue

N7