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Description
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking.
Key features include:
• Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations.
• Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered.
• Room Upgrades: Automatic processing of upgrade requests.
• Guest Inquiries: Automated handling of pre-arrival and in-stay questions.
• Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic.
• Staff forwarding: Forward more complex guest inquiries to staff.
• Amenities: See all amenities with visualization, general info and reservations.
• Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest.
• Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.
Description
Weddingkart serves as a WhatsApp-based platform designed for wedding management, catering to both professional event organizers and couples in India and the UAE. Users can effortlessly import their guest lists from Excel and manage all aspects of the wedding—such as invitations, RSVPs, travel arrangements, ID cards, and thank-you messages—from a single dashboard, with each interaction taking place over WhatsApp. Among its standout features are group-based guest management, WhatsApp notifications, easy RSVP tracking, an AI tool that monitors guest arrivals by interpreting flight and train details, a genuine WhatsApp concierge for sharing voice notes and media, a two-way AI voice assistant, and options for team collaboration in large, multi-event weddings. So far, it has aided planners in overseeing over 50,000 guests across more than 100 weddings. Each user is granted 30 complimentary credits, while paid wedding plans offer an additional 1,000 to 4,500 WhatsApp messages, which include comprehensive RSVP tracking, travel arrangements, and ID card management. This unique integration of technology simplifies wedding planning, ensuring a seamless experience for both organizers and attendees alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Clock PMS+
Yes
Cloudbeds
Yes
Host PMS
Yes
Mews
Yes
Oracle Hospitality Suite8
Yes
Stayntouch PMS
Yes
apaleo
Yes
Integrations
WhatsApp
Yes
Clock PMS+
No
Cloudbeds
No
Host PMS
No
Mews
No
Oracle Hospitality Suite8
No
Stayntouch PMS
No
apaleo
No
Pricing Details
€2.99 per room/month
Free Trial
Yes
Free Version
No
Pricing Details
₹4,999 per wedding
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Viqal
Founded
2020
Country
Netherlands
Website
www.viqal.com
Vendor Details
Company Name
Weddingkart
Founded
2023
Country
India
Website
www.weddingkart.co