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Description
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking.
Key features include:
• Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations.
• Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered.
• Room Upgrades: Automatic processing of upgrade requests.
• Guest Inquiries: Automated handling of pre-arrival and in-stay questions.
• Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic.
• Staff forwarding: Forward more complex guest inquiries to staff.
• Amenities: See all amenities with visualization, general info and reservations.
• Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest.
• Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.
Description
Wasubo is a clever tool that revolutionizes customer interactions on WhatsApp. This wizard of the digital world automates responses in a way that is unmatched by mortals. Customer service has become an art form. Imagine a world in which every customer query is met by instant, precise and almost magical responses, 24/7. This digital maestro ensures efficiency, but also injects a dash of reliability and flair to every conversation. Wasubo is not only a tool, but also a harbinger for the future. It's a shining beacon of communication automation.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Clock PMS+
Yes
Cloudbeds
Yes
Declarative Webhooks
No
Host PMS
Yes
Mews
Yes
Oracle Hospitality Suite8
Yes
Stayntouch PMS
Yes
apaleo
Yes
Integrations
WhatsApp
Yes
Clock PMS+
No
Cloudbeds
No
Declarative Webhooks
Yes
Host PMS
No
Mews
No
Oracle Hospitality Suite8
No
Stayntouch PMS
No
apaleo
No
Pricing Details
€2.99 per room/month
Free Trial
Yes
Free Version
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Viqal
Founded
2020
Country
Netherlands
Website
www.viqal.com
Vendor Details
Company Name
Wasubo
Founded
2019
Country
Colombia
Website
v3.wasubo.com
Product Features
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
No
Sentiment Analysis
Yes
Social Media Integration
Yes