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Description
Modern consumers desire a tailored and adaptable car-buying journey, increasingly preferring to make purchases online. However, providing such a seamless experience efficiently and affordably can pose significant challenges for dealerships with limited resources. Connect CRM unifies dealership operations and sales methodologies to offer a comprehensive customer overview, facilitating interactions across various channels and departments. Through its customizable workflows and robust lead automation features, our car dealer CRM simplifies the vehicle purchasing journey, allowing dealerships to meet the evolving expectations of their clients. Schedule a personalized demonstration to discover how VinSolutions equips you with essential, data-driven insights, enabling you to recognize superior opportunities more quickly, expedite the sales process, and enhance overall performance. This innovative approach not only streamlines operations but also fosters stronger relationships between dealerships and their customers.
Description
At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Bitesize
Yes
Car Wars
Yes
Flai
Yes
Linq
Yes
Marchex
Yes
Matador AI
Yes
Mia
Yes
Microsoft 365
No
Microsoft Excel
No
Microsoft Outlook
No
Integrations
Bitesize
No
Car Wars
No
Flai
No
Linq
No
Marchex
No
Matador AI
No
Mia
No
Microsoft 365
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cox Automotive
Founded
2014
Country
United States
Website
www.vinsolutions.com
Vendor Details
Company Name
Vital Software
Country
Australia
Website
www.vitalsoftware.com.au
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
No
Financing Management
Yes
Form Printing
No
Inventory Management
Yes
Lease Management
No
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
