Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.
Description
Sphere serves as a mixed reality platform tailored for enterprises, emphasizing simplicity and affordability without the need for extensive customization. This ready-to-use solution facilitates the seamless incorporation of mixed reality into various business operations, enabling organizations to boost safety while optimizing both time and costs. It encompasses a broad spectrum of mixed reality applications suitable for multiple industries, including remote assistance, digital collaboration, workflow enhancement, and life-sized overlays. The platform is designed to be compatible with numerous operating systems and devices, ensuring flexibility across different hardware. Sphere can operate on virtually all mobile devices, desktops, and mixed reality headsets, making it easy for companies to integrate diverse devices without complications. Presently, it supports iOS, Android, and Windows, with plans for MacOS compatibility in the near future. Additionally, portions of our software can be accessed as a browser application, regardless of the chosen platform. For added security and efficiency, Sphere leverages cloud hosting to optimize performance and data protection. This innovative approach not only streamlines operations but also empowers businesses to embrace cutting-edge technology with minimal barriers.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
Lenovo ThinkAgile VX Series
No
SAP Cloud Platform
No
Salesforce
No
Zendesk
Yes
Integrations
Freshdesk
No
Lenovo ThinkAgile VX Series
Yes
SAP Cloud Platform
Yes
Salesforce
Yes
Zendesk
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Viewabo
Founded
2014
Country
United States
Website
www.viewabo.com
Vendor Details
Company Name
holo|one
Country
Switzerland
Website
holo-one.com/products/sphere/
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Virtual Reality
Application Development
No
Augmented / Mixed Reality
No
Collaboration
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
Immersive Training
No
Process Simulation
No
Product Visualization
No
Social Sharing
No
User Interaction Tracking
No
Virtual Meetings
No
Virtual Prototyping
No