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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transforming the genuine thoughts and emotions of individuals during their experiences into actionable insights can greatly enhance your organization. Our innovative smiley face surveys not only capture this feedback but also actively engage and motivate users to share their opinions. By collecting “in-the-moment” feedback, we achieve enhanced accuracy and improved response rates. Studies indicate that 86% of consumers are willing to spend more for a superior customer experience. Additionally, our fully customizable feedback kiosks serve as a consistent visual affirmation of your commitment to understanding customer sentiments. The simplicity of our customer feedback surveys makes it easy for users to express their thoughts about their experiences. Utilizing smiley face ratings provides participants with a quick and straightforward method to evaluate your service. Our interactive customer surveys are not only fully accessible but also deliver prompt results, ensuring that you are always in tune with customer needs. Furthermore, our push-button feedback surveys now come with both touch and touchless options to accommodate various preferences.

Description

Listen closely to your users and minimize the time needed to synchronize with stakeholders. Prioritize what truly counts: your product. Zefi is crafted to tackle a transformative software approach spurred by the AI revolution. Looking ahead, our vision is to establish the future AI-driven Company Operating System, yet we begin with areas where we possess expertise and can effectively solve existing challenges. Currently, Zefi streamlines stakeholder alignment by personalizing communications for various recipients through diverse channels, while also addressing information overload by offering recommendations derived from company data dispersed across multiple applications. This innovative solution not only enhances efficiency but also fosters clearer communication among teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALMobile Yes 
Aimsio Yes 
Buddy Punch Yes 
Discord No 
GitHub No 
Gmail No 
Google Docs No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Kynection KIM Yes 
Longview Transfer Pricing Yes 
Methvin Yes 
Notion No 
Riskcast Yes 
Salesforce No 
Slack No 
X (Twitter) No 
Zendesk No 

Integrations

ALMobile No 
Aimsio No 
Buddy Punch No 
Discord Yes 
GitHub Yes 
Gmail Yes 
Google Docs Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kynection KIM No 
Longview Transfer Pricing No 
Methvin No 
Notion Yes 
Riskcast No 
Salesforce Yes 
Slack Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

£75
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ViewPoint Feedback

Founded

2001

Country

United Kingdom

Website

www.viewpointfeedback.com

Vendor Details

Company Name

Zefi

Founded

2023

Website

www.zefi.ai/

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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