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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VideoCX is an AI-powered, browser-based video engagement platform built for BFSI. With 100M+ video calls processed, it helps banks, insurers, NBFCs, and fintechs deliver secure onboarding, Video KYC, credit checks, policy servicing, and more. The platform supports 14 industry use cases and 44 customizable product journeys with 100+ built-in features including face match, ID verification, document capture, screen sharing, live routing, and audit-ready recordings. Used by 75+ financial organizations including ICICI Bank, HDFC Life, TATA Capital, and Bajaj Allianz, VideoCX handles over 3 million monthly customer calls. Its AI tools offer transcript summaries, speech-to-text, face analysis, and live language translation. APIs enable seamless integration into existing workflows or independent journeys. Deployment options include SaaS, hybrid (with S3), or on-premise AWS hosting. VideoCX improves compliance, reduces drop-offs, and delivers personalized video interactions at scale.

Description

No matter if you're conducting inspections in a bustling city or a remote area with limited connectivity, our award-winning software guarantees that you will always have the necessary tools to accomplish your tasks effectively. You can conduct virtual inspections on any device, seamlessly integrate it with any land management system, and utilize it even in places lacking connectivity. Featuring a user-friendly and straightforward interface, it enables easy communication with contractors who are on-site. You can generate comprehensive reports that include photos and videos. Whether you choose to integrate it with your land management system or not, we ensure compatibility with all leading land management, construction management, and scheduling applications, allowing it to blend effortlessly into your current workflow. Additionally, we take care of the integration process for you at no extra cost, making it hassle-free. Beyond just building inspections, our software is employed by private sector clients across various industries for conducting virtual inspections. This versatility makes it a valuable asset for any organization looking to improve their inspection processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accela
CentralSquare Records
DaySmart Appointments
IMS
Infor Case Management
Microsoft Outlook
POSSE
Procore
Salesforce
Selectron Relay
Trimble Cityworks
Tyler Supervision
Zapier

Integrations

Accela
CentralSquare Records
DaySmart Appointments
IMS
Infor Case Management
Microsoft Outlook
POSSE
Procore
Salesforce
Selectron Relay
Trimble Cityworks
Tyler Supervision
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$299 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VideoCX.io

Founded

2017

Country

INDIA

Website

web.videocx.io

Vendor Details

Company Name

VuSpex

Founded

2013

Country

United States

Website

vuspex.com

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

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