Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
Description
Zaplee boasts an impressive uptime of over 99%, ensuring that your new cloud phone service remains reliable at all times. Integrate our advanced phone solution into your existing setup swiftly and effortlessly. Our dedicated support team is available around the clock, addressing any concerns almost instantaneously. Trust Zaplee to be compatible with all your devices, both those you currently have and those you may acquire in the future. Effortlessly connect with VoIP, SIP, landline, and mobile phones. You can design personalized greetings for both business hours and after-hours needs. If you prefer not to use your own voice, utilize our text-to-speech feature to generate greetings in various male and female voices, complete with a range of accents. Choose a local number from over 40 countries and thousands of cities, and if you need a toll-free or 800 number, Zaplee has you covered as well. Organize inbound calls according to the specific departments and employee extensions you've established, or based on availability during designated hours. Additionally, enhance your customer experience by offering a dial-by-name directory for easy navigation. With Zaplee, communication has never been more streamlined or user-friendly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$119 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vicky Virtual
Founded
2015
Country
United States
Website
vickyvirtual.com
Vendor Details
Company Name
Zaplee
Founded
2007
Country
United States
Website
www.zaplee.com
Product Features
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes