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Average Ratings 3 Ratings

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features
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support

Description

Discover a dependable and feature-rich VoIP phone system that prioritizes user-friendliness and efficient management. This system offers mobile and desktop applications to facilitate remote work, along with more than 45 robust features designed to enhance your business's productivity. VoIP Business Digital Voice serves as a professional communication solution operating over a secure cloud-based VoIP network, simplifying the way you handle calls via desk phones and mobile apps to ensure seamless business operations. It's ideal for businesses where customer accessibility is crucial, those that need to direct calls to the appropriate personnel, and organizations that must promptly address customer inquiries and urgent demands. With over 45 advanced calling functionalities, including automatic call forwarding, voicemail to email, and effortless call transfers between devices, your communication will be streamlined. Additionally, our cloud-based VoIP connection ensures that your business remains operational during power outages by rerouting calls to an alternative preset number, keeping you connected at all times. This comprehensive solution not only enhances communication but also fortifies your business continuity.

Description

Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Bloom AI No 
BlueZoo No 
Calldone No 
Cloudonix No 
Easyflow No 
Flip No 
Method:CRM No 
Mozilla Firefox No 
Operata No 
Retainly No 
Salesforce No 
Stackreaction No 
Sugar Sell No 
VEVS Boat Rental Software No 
ValidSoft No 
Vanillasoft No 
Verint Workforce Engagement No 
Workativ No 

Integrations

5X Yes 
Bloom AI Yes 
BlueZoo Yes 
Calldone Yes 
Cloudonix Yes 
Easyflow Yes 
Flip Yes 
Method:CRM Yes 
Mozilla Firefox Yes 
Operata Yes 
Retainly Yes 
Salesforce Yes 
Stackreaction Yes 
Sugar Sell Yes 
VEVS Boat Rental Software Yes 
ValidSoft Yes 
Vanillasoft Yes 
Verint Workforce Engagement Yes 
Workativ Yes 

Pricing Details

$35 per month
Free Trial No 
Free Version No 

Pricing Details

$19.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/

Vendor Details

Company Name

Vonage

Founded

2001

Country

United States

Website

www.vonage.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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