Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Verint Community is a community-led platform for social commerce that creates opportunities through customer collaborations. Verint Community's fully-featured, customizable platform is a great way for businesses to increase sales through online communities. Community's forum features enable social engagement for your company by providing you with the right customer insight to make data-driven business decisions. Active participation in a forum allows for brand trust and encourages organic conversions through real-life experiences and interactions. Verint Community comes equipped with all the functions and features necessary to support a social-commerce environment. For ease-of-use, discussion and Q&A forums can both be fully customized visually. Forums can be a foundation for interaction and a place where your company's reputation can grow through customer support.
Description
Design your own social network using Open Social, specifically customized for your requirements, whether for your company’s employees, organizational members, or customer networks. Open Social provides a dynamic platform that fosters community engagement, simplifies knowledge exchange, and enhances collaboration among users. This adaptable coworking solution is built on open-source technology and has been successfully implemented in over 1,000 active installations. Users can communicate through private messaging, while social interactions take place through comments and reactions within the platform. Each participant has the ability to manage their personal information and tailor their community experience to their preferences. Community members can create, manage, and share content in diverse formats, facilitating interaction through groups and events, where they can collaborate to achieve shared objectives. Additionally, the community members receive regular updates about specific activities and initiatives, ensuring they stay informed and engaged. This ongoing communication helps to strengthen community bonds and encourages active participation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
COZYROC SSIS+ Suite
Yes
Kova
Yes
Microsoft SharePoint
Yes
Sitecore
Yes
Symphony
Yes
Unblu
Yes
iVision Plus
Yes
Integrations
COZYROC SSIS+ Suite
No
Kova
No
Microsoft SharePoint
No
Sitecore
No
Symphony
No
Unblu
No
iVision Plus
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$9400.00/year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/
Vendor Details
Company Name
crowd-creation
Founded
2009
Country
Germany
Website
www.crowdcreation.de/en
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
Yes
White Label
No