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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Verint Community is a community-led platform for social commerce that creates opportunities through customer collaborations. Verint Community's fully-featured, customizable platform is a great way for businesses to increase sales through online communities. Community's forum features enable social engagement for your company by providing you with the right customer insight to make data-driven business decisions. Active participation in a forum allows for brand trust and encourages organic conversions through real-life experiences and interactions. Verint Community comes equipped with all the functions and features necessary to support a social-commerce environment. For ease-of-use, discussion and Q&A forums can both be fully customized visually. Forums can be a foundation for interaction and a place where your company's reputation can grow through customer support.

Description

Design your own social network using Open Social, specifically customized for your requirements, whether for your company’s employees, organizational members, or customer networks. Open Social provides a dynamic platform that fosters community engagement, simplifies knowledge exchange, and enhances collaboration among users. This adaptable coworking solution is built on open-source technology and has been successfully implemented in over 1,000 active installations. Users can communicate through private messaging, while social interactions take place through comments and reactions within the platform. Each participant has the ability to manage their personal information and tailor their community experience to their preferences. Community members can create, manage, and share content in diverse formats, facilitating interaction through groups and events, where they can collaborate to achieve shared objectives. Additionally, the community members receive regular updates about specific activities and initiatives, ensuring they stay informed and engaged. This ongoing communication helps to strengthen community bonds and encourages active participation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

COZYROC SSIS+ Suite Yes 
Kova Yes 
Microsoft SharePoint Yes 
Sitecore Yes 
Symphony Yes 
Unblu Yes 
iVision Plus Yes 

Integrations

COZYROC SSIS+ Suite No 
Kova No 
Microsoft SharePoint No 
Sitecore No 
Symphony No 
Unblu No 
iVision Plus No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$9400.00/year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/

Vendor Details

Company Name

crowd-creation

Founded

2009

Country

Germany

Website

www.crowdcreation.de/en

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management Yes 
White Label No 

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