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Description

Enhancing security while improving user experience in everyday interactions is possible through the unique capabilities of voice technology. This innovative, language-independent solution presents a cost-efficient and dependable way to authenticate and identify users in real-time. By utilizing voice biometrics, individuals can be recognized automatically based on their vocal characteristics, offering a smart alternative to conventional authentication methods like cards, passwords, signatures, and fingerprints for security access, user verification in digital transactions, as well as fraud prevention and detection. This straightforward and affordable approach to authentication via voice biometrics not only provides users with a modern and secure experience but also facilitates risk-free remote access. With voice biometrics, biometric authentication and identification have reached unprecedented levels of security and speed, utilizing various operational utterance models tailored for different clients alongside sophisticated anti-spoofing techniques. As a result, organizations can confidently implement this technology to ensure robust security while enhancing user satisfaction.

Description

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Deloitte Compliance Suite Yes 
Enghouse Interactive Contact Center Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
uContact Yes 

Integrations

Accenture Cloud Trade Promotion Management No 
Deloitte Compliance Suite No 
Enghouse Interactive Contact Center No 
IBM Cloud No 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
uContact No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Verbio

Founded

1999

Country

Spain

Website

www.verbio.com/products/voice-biometrics/

Vendor Details

Company Name

Vozy

Founded

2016

Country

United States

Website

www.vozy.ai/

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Speech Recognition

Audio Capture Yes 
Automatic Form Fill Yes 
Automatic Transcription Yes 
Call Analysis Yes 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition Yes 

Alternatives

Alternatives

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