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Average Ratings 0 Ratings
Description
                    A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.
                
            
        
            Description
                    Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
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            Pricing Details
        $61.78 per month
        
    
    
    
        
        
            
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                Free Version
            
            
        
        
    
            Pricing Details
        $119 per month
        
    
    
    
        
        
            
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            Deployment
            
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                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
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                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Types of Training
            
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                Live Training (Online)
            
            
        
        
    
        
        
            
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                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Verbatim Telephone Answering Service
Founded
1997
Country
United Kingdom
Website
verbatim-cc.co.uk
Vendor Details
Company Name
Vicky Virtual
Founded
2015
Country
United States
Website
vickyvirtual.com