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Description

We are a dedicated agency specializing in video insights, utilizing a distinctive methodology that involves self-filmed videos. Our approach provides genuine, real-world insights designed to drive meaningful action. With a global reach and quick turnaround times, we ensure online efficiency in our process. Our method combines self-curated smartphone video submissions with structured questions distributed through email or SMS surveys. The qualitative videos we gather uncover intricate details and highlight various issues, while the quantitative responses offer strength and help in prioritizing findings. Clients gain access to the Verbate platform and its technology, which can be leveraged for both spontaneous projects or through a subscription model. The user-friendly software allows you to create personalized surveys and observe the incoming videos in real-time. Our extensive recruitment network enables communication with consumers across the globe. Feedback from consumers is promptly uploaded to our platform, facilitating swift analysis, and you can choose to view and listen to the feedback as it arrives, with or without our additional insights. This comprehensive approach ensures that our clients receive timely and actionable insights tailored to their needs.

Description

Transform physical environments into ongoing visual sources of consumer feedback. While numbers and metrics provide useful insights, they do not capture the complete picture. Utilizing video allows marketing teams, product managers, and designers to gain a clearer perspective on the customer journey. Initially launched as a research initiative focused on human behavior, and supported by the National Science Foundation under the name Perceive, visitorX aims to deeply understand complex human interactions in the real world on a large scale. Since its inception in 2014, we have been at the forefront of developing pioneering computer vision technologies, and today we are leveraging the commercial potential of our system within various enterprises. The evolution of visitorX is built upon extensive market research and collaborations with customer experience trailblazers across diverse organizations. We are excited to have you with us and invite you to engage with us, whether as a team member, investor, or client, as we continue to grow and innovate together.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Verbate.co

Founded

2012

Country

Australia

Website

www.verbate.co

Vendor Details

Company Name

visitorX

Founded

2016

Country

United States

Website

www.visitorx.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Product Features

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

Alternatives

Alternatives

Dovetail Reviews

Dovetail

Dovetail Research