Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the visibility of your local inventory online to attract more customers to your stores. By strengthening your online presence, you can effectively increase foot traffic in your physical locations. Make your store's inventory and product details accessible online to reach shoppers who are looking for products in their vicinity. Keep track of the increase in foot traffic that results from online product searches and assess how this translates into actual in-store sales. Additionally, offer indoor maps and relevant business information across online mapping services to ensure a seamless shopping experience for visitors. Engage with customers through current online business profiles across various platforms. It is crucial for every store in your venue to establish connections with potential customers to enhance foot traffic and drive sales. Understand and meet your customers' needs by analyzing their interactions with your business online before they visit in person. Furthermore, study which products local customers are searching for online to tailor your inventory accordingly. This comprehensive approach will not only streamline the shopping experience but also foster loyalty among your customers.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Facebook Ads
No
GitHub
No
Gmail
No
Google Calendar
No
Google Sheets
No
Google Slides
No
HubSpot CRM
No
Instagram Ads
No
Jira
No
Integrations
Facebook
Yes
Facebook Ads
Yes
GitHub
Yes
Gmail
Yes
Google Calendar
Yes
Google Sheets
Yes
Google Slides
Yes
HubSpot CRM
Yes
Instagram Ads
Yes
Jira
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VenueX
Founded
2001
Country
United Kingdom
Website
www.venuex.io
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
Location-Based Marketing
Audience Demographics
No
Beacons (BLE)
No
Contextual Marketing
No
Footfall Analytics
No
Geofencing
No
Location Intelligence
No
Marketing Attribution
No
Marketing Automation
No
NFC
No
Personalization
No
Push Notifications
No
QR Codes
No
Reporting / Analytics
No
Social Marketing
No
Wi-Fi
No