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Description
Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.
Description
Guests anticipate an exceptional online experience when organizing their leisure activities. With the accesso Passport online ticketing system, which is fully hosted, you can provide a visually appealing and user-friendly shopping journey accessible from any device. This system empowers you to sell a variety of products anytime and anywhere, significantly enhancing your revenue through effective upselling, cross-selling, and quick-selling strategies. You will benefit from round-the-clock support and a dedicated client services manager, ensuring you have all the necessary resources to optimize your solution. Moreover, our intuitive membership tools allow you to engage your most important guests effectively. The fully-hosted and secure solution ensures scalability, reliability, and secure payment processing through CyberSource. By offering a comprehensive online shopping experience, you can assist your guests in planning their day while reducing cart abandonment rates and boosting conversion rates. We operate as a seamless extension of your team, enabling you to concentrate on your venue and your guests rather than managing cumbersome system maintenance. Experience the peace of mind that comes with a dedicated support system as you elevate your guest interactions and streamline operations.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Google Analytics
No
Junos Traffic Vision
Yes
Microsoft Excel
No
Integrations
ASI PMS
No
Google Analytics
Yes
Junos Traffic Vision
No
Microsoft Excel
Yes
Pricing Details
$79.00/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
VenueLytics
Founded
2015
Country
United States
Website
www.venuelytics.ai/
Vendor Details
Company Name
accesso
Country
United States
Website
www.accesso.com/solutions/ticketing/online-ticketing-system
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Venue Management
Attendee Management
Yes
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
Yes
Multi-Facility
No
Reservations Management
Yes
Resource Booking
No
Sales Management
No
Staff Management
No
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
