Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Venntive is a complete CRM and Business OS that eliminates silos and tech stacks.
The platform is seamless and allows customers to manage their entire customer lifecycle starting at the first touch. It can also be used to track the customer's progress throughout the customer's lifecycle.
Venntive has everything you need in a marketing automation platform, a sales stack and customer success/engagement. It also includes operations.
Although integration with third-party apps is not required, Zapier is a CRM Connector and has an API.
No-code customization eliminates the need for ongoing expense and time to update or customize your Venntive instance.
Venntive is also extremely cost-effective right from the beginning, so a reduction in costs does not necessarily mean a reduction of staff.
Venntive is a smart, efficient B2B SaaS solution that allows you to start, scale and manage your business right away.
Description
A user-friendly Customer Success Management (CSM) tool designed for seamless integration into the existing tool ecosystem of small and medium-sized enterprises (SMEs). This tool currently offers integration with popular CRM systems such as HubSpot and ticketing platforms like Zendesk, allowing for the calculation of customer Health Scores derived from both ticketing and financial KPIs. Additionally, users can enhance its capabilities through various applications like Zapier and the Zendesk App. The flexibility to incorporate custom recommendations or utilize pre-existing suggestions further enriches the user experience. This adaptability ensures that SMEs can tailor the tool to meet their unique customer success needs effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zapier
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Service Hub
No
Olark
Yes
PayPal
Yes
QuickBooks Online
Yes
Shopify
Yes
Stripe
Yes
Twilio
Yes
Integrations
Zapier
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Service Hub
Yes
Olark
No
PayPal
No
QuickBooks Online
No
Shopify
No
Stripe
No
Twilio
No
Pricing Details
$150.00/month
Pricing is based on valid contact emails and seats (Shared Users). Starts at $150.00/month for 1,500 contacts and 2 seats
Free Trial
Yes
Free Version
No
Pricing Details
$16.99/month/admin account
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Venntive
Founded
2010
Country
United States
Website
venntive.com
Vendor Details
Company Name
easy_CSM
Founded
2021
Country
Germany
Website
easycsm.de/en/
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
No
Digital Asset Management
Yes
Document Management
Yes
Electronic Signature
Yes
Information Governance
Yes
Mobile Access
Yes
Search
Yes
Version Control
No
Workflow Management
Yes
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
Yes
Corporate / Business
Yes
Customizable
Yes
Gamification
No
Learner Portal
Yes
Mobile Learning
Yes
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
Yes
Video Conferencing
No
eCommerce
Yes
eLearning Companies
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
No
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No