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Average Ratings 0 Ratings
Description
The VaxVoIP WebPhone SDK serves as a software development toolkit designed for integrating browser-based communication capabilities into websites and applications. It features an HTML/JavaScript webphone complemented by a ServerWebRTC COM component that connects WebRTC clients with SIP servers and IP-PBX systems, empowering teams to create browser softphones, click-to-call functionalities, customer-portal calling solutions, and contact-center applications without the need to overhaul their existing telephony systems. This SDK is compatible with real-time audio and video, text messaging, and screen sharing across major browsers including Chrome, Firefox, Safari, and Microsoft Edge. Developers are provided with comprehensive technical documentation, a 30-day fully functional trial version, and sample projects in programming languages such as C#, Visual Basic .NET, and Visual C++. Additionally, commercial licenses are available, covering a single service and server, allowing for unlimited simultaneous calls while also including technical support, updates, new versions, and maintenance throughout the duration of the license. Overall, this toolkit significantly enhances communication capabilities without disrupting established workflows.
Description
Vizalia serves as a visual-assistance platform designed for teams in customer service, after-sales, telesales, contact centers, field service, and business process outsourcing (BPO). When an agent is on a call, they can send the customer an SMS link that directs them to a mobile browser, eliminating the need for an app or account setup. This allows the agent to access the customer's camera feed, enabling them to annotate and provide real-time troubleshooting support. Additionally, for telesales purposes, agents are able to share product offers, simulations, and contract documents during the conversation. One of its standout features is the ability to reconstruct a three-dimensional space from video captured on a smartphone, which facilitates remote measurements by agents. Vizalia seamlessly integrates with various telephony and customer relationship management (CRM) tools, and it also offers a REST API for further customization. The pricing structure is based on the annual volume of visual sessions, allowing for an unlimited number of users. Furthermore, this software-as-a-service (SaaS) platform boasts ISO 27001 certification and is securely hosted in France, ensuring compliance with international data protection standards. Overall, Vizalia brings a unique approach to enhancing customer interactions through advanced visual technology.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Aircall
No
Pricing Details
$6,240/year
A one-year license costs $6,240 for one service and server, with unlimited concurrent calls. Two-year licenses cost $10,980, and three-year licenses cost $16,220, for the same scope. Licenses include technical assistance, updates, new releases, bug fixes and performance improvements during the license term. A fully functional 30-day trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
Vizalia charges for an annual volume of visual sessions, paid in advance. Per-session rates decrease at higher volumes, and users are unlimited. The agreement runs for three years, with annual prepayment and an option to exit after the first year with three months' notice. The session volume committed for the first year remains the commitment throughout the term.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VaxSoft
Founded
2004
Country
Pakistan
Website
www.vaxvoip.com/web-phone-sdk
Vendor Details
Company Name
Vizalia
Founded
2016
Country
France
Website
vizalia.ai