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features
design
support

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Description

Vantage Point, Pipkins' top enterprise workforce management product (EWM), features comprehensive scheduling, forecasting and planning functionality for enterprise-wide, multi-site, contact centre workforce management (WFM), and performance management. Pipkins understands that every contact is important to us. Vantage Point handles all contact that comes into organizations. This includes calls, chats, text messages, e-mails, and back office work items. Pipkins uses our state-of the-art algorithms, which were developed by Dr. James Pipkins. Vantage Point is the most accurate forecasting software on the market. This allows companies to solve complex operational problems in today's multi-faceted, multi-channel workforce management environment. Vantage Point provides organizations with a proven WFM solution that can automate processes and reduce costs.

Description

We provide forecasts for more than 2,300 different stocks, ETFs, Futures, Forex Pairs, and cryptocurrencies, utilizing as many as 90 input values to generate daily predictive indicators. Each of these inputs can consist of up to 7 data points, leading to a total of 630 data points per market, or an impressive 1,450,000 data points across all supported markets on a daily basis. VantagePoint is designed to assist traders in safeguarding their investments and building genuine wealth. It offers alerts indicating whether the market is likely to reach a peak or trough within the next 48 hours. Additionally, users benefit from a comprehensive suite of predictive leading indicators and technical tools that pinpoint ideal entry and exit points. This empowers traders with the assurance to make decisive trades at optimal times to enhance their profitability. We also teach users how to anticipate market trends up to 72 hours in advance with a remarkable accuracy rate of 87.4%, as documented and verified. The high-probability forecasts from VantagePoint allow traders to foresee price direction changes, enabling them to react proactively instead of simply recognizing trends post-occurrence, thus boosting their confidence in executing trading signals effectively. By leveraging these insights, traders can improve their overall strategy and performance in the market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center Yes 
ADP Workforce Now Yes 
Amazon API Gateway Yes 
Aspect Yes 
Avaya Experience Platform Yes 
Cisco CX Cloud Yes 
Five9 Yes 
Kaleris Yes 
Paylocity Yes 
RingCentral RingCX Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

8x8 Contact Center No 
ADP Workforce Now No 
Amazon API Gateway No 
Aspect No 
Avaya Experience Platform No 
Cisco CX Cloud No 
Five9 No 
Kaleris No 
Paylocity No 
RingCentral RingCX No 
Salesforce No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2900 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pipkins

Founded

1983

Country

United States

Website

www.pipkins.com

Vendor Details

Company Name

VantagePoint

Founded

1979

Country

United States

Website

www.vantagepointsoftware.com

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling Yes 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management Yes 
Quality Management No 
Real-time Guidance Yes 
Reporting Yes 
Speech Analytics No 
Surveying No 
Workforce Management Yes 
eLearning No 

Product Features

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Alternatives

Alternatives