Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Vantage Point, Pipkins' top enterprise workforce management product (EWM), features comprehensive scheduling, forecasting and planning functionality for enterprise-wide, multi-site, contact centre workforce management (WFM), and performance management. Pipkins understands that every contact is important to us. Vantage Point handles all contact that comes into organizations. This includes calls, chats, text messages, e-mails, and back office work items. Pipkins uses our state-of the-art algorithms, which were developed by Dr. James Pipkins. Vantage Point is the most accurate forecasting software on the market. This allows companies to solve complex operational problems in today's multi-faceted, multi-channel workforce management environment. Vantage Point provides organizations with a proven WFM solution that can automate processes and reduce costs.
Description
VantageMDM offers a robust mobile device management (MDM) solution that focuses on securing and overseeing a range of devices, such as Android, iOS, Chromebooks, MAC, and Windows 10. This versatile platform accommodates both corporate-owned and personal devices operating in kiosk mode, including iPad, Android, and Windows 10 configurations, ensuring adherence to data security regulations.
With the functionalities provided by VantageMDM’s kiosk app and kiosk mode software, businesses have the ability to restrict Android tablets and other devices to designated tasks, thereby enhancing both security and user experience. Additionally, by leveraging enterprise mobility management software, organizations can optimize their mobile device management processes, leading to decreased expenses related to mobility management and a reduction in the IT administrative burden. This not only boosts device compliance and security but also allows companies to utilize effective Apple MDM software and rugged device management solutions, ultimately promoting a more efficient mobile ecosystem. Through these innovations, VantageMDM empowers businesses to achieve greater control over their mobile assets.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
8x8 Contact Center
Yes
ADP Workforce Now
Yes
Amazon API Gateway
Yes
Aspect
Yes
Avaya Experience Platform
Yes
Cisco CX Cloud
Yes
Five9
Yes
Kaleris
Yes
Paylocity
Yes
RingCentral RingCX
Yes
Integrations
8x8 Contact Center
No
ADP Workforce Now
No
Amazon API Gateway
No
Aspect
No
Avaya Experience Platform
No
Cisco CX Cloud
No
Five9
No
Kaleris
No
Paylocity
No
RingCentral RingCX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pipkins
Founded
1983
Country
United States
Website
www.pipkins.com
Vendor Details
Company Name
VantageMDM
Founded
2017
Country
Australia
Website
www.vantagemdm.com
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
No
Group Scheduling
Yes
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
No
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
Yes
Quality Management
No
Real-time Guidance
Yes
Reporting
Yes
Speech Analytics
No
Surveying
No
Workforce Management
Yes
eLearning
No
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No