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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.

Description

Initiate an ongoing and open conversation with your customers and stakeholders alike. You can utilize any language to connect with and involve customers from around the globe, all while maintaining data integrity. The platform is designed to be adaptable and intuitive, offering full administrative access, limitless profiles, and comprehensive branding options to foster a unique community atmosphere. Should you require assistance, professional services are also at your disposal. Alongside native qualitative tools such as chat groups, interactive bulletin boards, photo/video diaries, and polling questions, you have the ability to incorporate existing surveys from various tools or providers seamlessly. Access affordable digital solutions to deliver state-of-the-art services to your clients, enhancing client relationships by ensuring they feel more engaged and valued. Transition from sporadic projects to a reliable revenue stream, ensuring that your clients' business is secured consistently. By fostering a direct, ongoing dialogue with your customers, you empower them to shape and enhance the success of your brand while cultivating a loyal community around it. This approach not only boosts engagement but also drives innovation and responsiveness within your brand strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chatwee Yes 
Clicky Yes 
Craft CMS Yes 
Easyflow Yes 
Hootsuite Yes 
Kryptronic eCommerce Yes 
Mailchimp Yes 
NetSuite CRM Yes 
Oracle Cloud CX Yes 
Salesforce Yes 
SearchUnify Yes 
Sturdy Yes 
WordPress Yes 
Zendesk Yes 

Integrations

Chatwee No 
Clicky No 
Craft CMS No 
Easyflow No 
Hootsuite No 
Kryptronic eCommerce No 
Mailchimp No 
NetSuite CRM No 
Oracle Cloud CX No 
Salesforce No 
SearchUnify No 
Sturdy No 
WordPress No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199 per week
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Vanilla Forums

Founded

2009

Country

Canada

Website

vanillaforums.com

Vendor Details

Company Name

communities247

Country

United Kingdom

Website

communities247.com/en/

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

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