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features
design
support

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Description

Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.

Description

Zapnito, the community platform for personalized knowledge sharing, is a platform that allows users to share their knowledge with others. Maximize the lifetime value of your customers by connecting them to trusted people and knowledge at the right time. Zapnito allows you to create a custom-branded community platform, and host discussions, courses, events, and more, all under one domain. Our team of UK-based specialists provide strategic guidance and engagement dashboards to ensure the long-term success of your community. Since 2015, Zapnito helped industry-leading B2B brands transform millions of customers to community participants. We are the perfect technology partner for community-led growth. Zapnito is a leading online platform for community building. It also offers expert support in terms of strategy, and the Zapnito Community gathers 500+ community leaders who want to learn, connect and share.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Chatwee Yes 
Clicky Yes 
Craft CMS Yes 
Easyflow Yes 
GoSquared No 
Hootsuite Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Kryptronic eCommerce Yes 
Mailchimp Yes 
NetSuite CRM Yes 
Oracle Cloud CX Yes 
SearchUnify Yes 
Stripe No 
Sturdy Yes 
WordPress Yes 
Zapier No 
Zendesk Yes 

Integrations

Salesforce Yes 
Chatwee No 
Clicky No 
Craft CMS No 
Easyflow No 
GoSquared Yes 
Hootsuite No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kryptronic eCommerce No 
Mailchimp No 
NetSuite CRM No 
Oracle Cloud CX No 
SearchUnify No 
Stripe Yes 
Sturdy No 
WordPress No 
Zapier Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£1,100 p/m
One brand community on a single domain with basic platform features and support.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Vanilla Forums

Founded

2009

Country

Canada

Website

vanillaforums.com

Vendor Details

Company Name

Zapnito

Founded

2013

Country

United Kingdom

Website

zapnito.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label No 

Social Networking

Activity / News Feed No 
Advertising Management No 
Blogs No 
Data Security No 
Event Management No 
Group Management No 
Media Library No 
Privacy Options No 
Real-time Chat No 
Social Media Integration No 
Social Media Tagging No 
User Profiles No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat No 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat No 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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