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Description
Vakoso is an innovative, cloud-oriented PropTech platform aimed at enhancing and modernizing the process of reporting faults and repairs in real estate management. By replacing the confusion of disorganized maintenance requests sent through WhatsApp, phone calls, or handwritten notes, it introduces a streamlined, efficient, and professional ticketing system that ensures all issues are easily trackable.
This solution effectively connects tenants with property managers by integrating physical QR codes with an advanced digital dashboard, facilitating better communication and response times. Ideal for private landlords, property management firms, Housing Associations, and facility managers, Vakoso represents a significant advancement in maintenance management practices. Additionally, the platform’s user-friendly interface ensures that all stakeholders can navigate the system with ease, thereby improving overall satisfaction.
Description
Originally developed as an internal solution for several years, iTms has evolved into a comprehensive system that oversees the entire maintenance workflow, seamlessly transitioning from the initial reporting of faults to the final invoicing in a clear and auditable manner. This web-based platform offers attractive entry costs along with highly competitive incremental expenses, ensuring infinite scalability for users. While iTms boasts a user-friendly interface, it excels in managing service delivery efficiently, encompassing diagnosis, dispatching, and routing to optimize productivity and control costs effectively. Integrated with Google Maps, the system allows users to assign specific locations to each task while also providing real-time updates on user locations. Additionally, users can attach images and videos to tasks, serving as both documentation of issues and proof of task completion, enhancing overall accountability and communication throughout the maintenance process. This flexibility and functionality make iTms an invaluable tool for organizations looking to streamline their maintenance operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vakoso
Founded
2026
Country
Germany
Website
vakoso.com/en
Vendor Details
Company Name
iTms
Website
itms.uk
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No