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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

Description

VeloCloud SD-WAN transcends fundamental offerings to deliver a comprehensive SASE solution that facilitates enterprises' transitions to the cloud. It guarantees the performance and accessibility of essential applications whether users are in the office, at home, or on the go. Additionally, it simplifies operations and diminishes support complexities by integrating networking with security measures. The system offers robust security by consolidating control points for network, endpoint, identity, and cloud security. Aimed at operational efficiency and future adaptability, it embraces a cloud-first strategy that streamlines connections to cloud and SaaS applications. As your enterprise's branch office wide area network faces increasing business and technical demands due to the rise of critical applications, cloud services, and mobile devices, VeloCloud SD-WAN effectively meets these challenges by enhancing bandwidth reliability, providing direct access to cloud applications, and facilitating seamless integration of services. This approach not only enhances user experience but also ensures that organizations remain agile in an ever-evolving digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Centreon No 
Cruz Operations Center (CruzOC) No 
NetFortris Comm-unity No 
VeloCloud Orchestrator No 
VeloCloud SASE No 
ZigiOps No 

Integrations

Azure Marketplace Yes 
Centreon Yes 
Cruz Operations Center (CruzOC) Yes 
NetFortris Comm-unity Yes 
VeloCloud Orchestrator Yes 
VeloCloud SASE Yes 
ZigiOps Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Vendor Details

Company Name

Broadcom

Founded

1991

Country

United States

Website

www.broadcom.com/products/software/velocloud-sd-wan

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

SD-WAN

Application Delivery Control Yes 
Centralized Orchestration Yes 
Dynamic Path Selection Yes 
Multi-Cloud Management Yes 
Policy-based Management Yes 
VPN Yes 
WAN Optimization Yes 
Zero-Touch Provisioning Yes 

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