Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.
Description
VeloCloud SD-WAN transcends fundamental offerings to deliver a comprehensive SASE solution that facilitates enterprises' transitions to the cloud. It guarantees the performance and accessibility of essential applications whether users are in the office, at home, or on the go. Additionally, it simplifies operations and diminishes support complexities by integrating networking with security measures. The system offers robust security by consolidating control points for network, endpoint, identity, and cloud security. Aimed at operational efficiency and future adaptability, it embraces a cloud-first strategy that streamlines connections to cloud and SaaS applications. As your enterprise's branch office wide area network faces increasing business and technical demands due to the rise of critical applications, cloud services, and mobile devices, VeloCloud SD-WAN effectively meets these challenges by enhancing bandwidth reliability, providing direct access to cloud applications, and facilitating seamless integration of services. This approach not only enhances user experience but also ensures that organizations remain agile in an ever-evolving digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
Centreon
No
Cruz Operations Center (CruzOC)
No
NetFortris Comm-unity
No
VeloCloud Orchestrator
No
VeloCloud SASE
No
ZigiOps
No
Integrations
Azure Marketplace
Yes
Centreon
Yes
Cruz Operations Center (CruzOC)
Yes
NetFortris Comm-unity
Yes
VeloCloud Orchestrator
Yes
VeloCloud SASE
Yes
ZigiOps
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vertical Solutions
Founded
1986
Country
United States
Website
www.vertsol.com
Vendor Details
Company Name
Broadcom
Founded
1991
Country
United States
Website
www.broadcom.com/products/software/velocloud-sd-wan
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
SD-WAN
Application Delivery Control
Yes
Centralized Orchestration
Yes
Dynamic Path Selection
Yes
Multi-Cloud Management
Yes
Policy-based Management
Yes
VPN
Yes
WAN Optimization
Yes
Zero-Touch Provisioning
Yes