Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Telefone Media has seamlessly integrated its state-of-the-art Telecom Billing software to enhance the diverse functionalities and solutions associated with various VoIP business models. Our tailored VoIP Billing Solutions provide an array of customized reports, financial tracking, and comprehensive user call history data, among other features. There are three primary customer segments for VoIP service providers, and Telefone Media is equipped to support billing solutions across all these markets: Wholesale VoIP, which delivers voice traffic to other VoIP providers. While wholesale VoIP termination generally resembles standard VoIP termination, it differs significantly in scale. Additionally, wholesale VoIP encompasses features such as authentication via IP address or prefix code, offering service providers the flexibility to adjust caller ID as needed. Business VoIP focuses on both terminating and originating calls to IP-PBX systems, facilitating CDR rating for accurate billing and charge calculations. Furthermore, VoIP service providers can also include offerings such as IP-Centrex to enhance their service portfolio and meet diverse customer needs. With a robust understanding of the market, Telefone Media ensures that all VoIP billing aspects are comprehensively addressed.
Description
VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Telefone Media
Founded
2012
Country
Hong Kong
Website
www.telefonemedia.com
Vendor Details
Company Name
Toepoke Software
Founded
2007
Country
Canada
Website
voipspear.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
Yes
Product Features
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
Yes
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes