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Description
The VIKING booking engine stands out because it allows you to offer multiple sessions for purchase at the time of booking. When your customers click the ‘Book now’ button, they are directed straight to the payment page, where they can pay either a deposit or the full amount. Following the booking, an account is automatically created for the customer, granting them access to manage their bookings, allowing for easy scheduling and rescheduling of multiple lessons. Customers have the convenience of signing their waiver directly from their account or through the booking confirmation email they receive. VIKING significantly boosts the conversion rate of website visitors into paying customers. Once your system is established and the booking forms are configured, they will be readily available on your website in no time. For those using WordPress, our user-friendly plugin enables you to integrate this system effortlessly, even if you lack technical expertise. Additionally, this streamlined process enhances customer satisfaction by providing a seamless experience from booking to lesson management.
Description
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VIKINGbookings
Country
Netherlands
Website
www.vikingbookings.com/en/
Vendor Details
Company Name
digital hotelier
Founded
2001
Country
United Kingdom
Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Product Features
Sports Management
Background Screening
Donation Management
Equipment Tracking
Facility Management
Game Results Tracking
League Management
Online Registration
Scheduling
Sports Team Management
Team Assignments
Volunteer Management