Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Viking Bookings is an all-in-one management solution built exclusively for watersports schools and activity centers. Developed from the real-world needs of a high-volume kitesurfing school, the platform is designed to simplify complex operational processes. The software combines online booking, customer management, scheduling, payments, and communication tools into a single system. Customers can reserve lessons, rentals, and activities online while viewing accurate real-time availability. The platform’s customer portal provides self-service features such as rescheduling bookings, signing waivers, reviewing lesson theory, and accessing important updates. Automated planning capabilities match customers with available instructors, reducing the amount of manual scheduling required by staff. Viking Bookings also offers customizable email templates and automated notifications to keep customers informed throughout their journey. Additional features include payment processing, multilingual support, gift vouchers, reporting tools, marketing integrations, and weather-dependent scheduling options. The platform helps watersports operators improve efficiency, reduce administrative workload, and deliver a better customer experience.
Description
Viking Marketing is an advanced CRM and appointment setting solution powered by AI, specifically designed for local service-oriented businesses. Our AI efficiently engages with every incoming lead in under a minute through SMS, web chat, and social media, ensuring they are qualified and scheduled directly into the calendar. Key features encompass missed call text responses, a consolidated inbox that integrates all communication channels, automated generation of customer reviews, reactivation of dormant leads, and integrated payment processing, effectively streamlining operations by replacing over ten individual tools with a single platform. By utilizing Viking, contractors, dentists, gyms, med spas, real estate agents, and various appointment-centric businesses can significantly reduce customer loss due to missed calls and delayed responses. The onboarding process is completed within 48 hours, and there are no long-term contracts required, making it a flexible solution for businesses looking to enhance their customer engagement and operational efficiency. With Viking, you can transform the way you manage customer interactions and appointments, ensuring a seamless experience for both your team and your clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Viking Bookings
Country
Netherlands
Website
www.vikingbookings.com/en/
Vendor Details
Company Name
Viking Marketing
Country
United States
Website
vikingmarketing.ai
Product Features
Sports Management
Background Screening
No
Donation Management
No
Equipment Tracking
No
Facility Management
Yes
Game Results Tracking
No
League Management
No
Online Registration
Yes
Scheduling
Yes
Sports Team Management
No
Team Assignments
Yes
Volunteer Management
Yes