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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Viking Bookings is an all-in-one management solution built exclusively for watersports schools and activity centers. Developed from the real-world needs of a high-volume kitesurfing school, the platform is designed to simplify complex operational processes. The software combines online booking, customer management, scheduling, payments, and communication tools into a single system. Customers can reserve lessons, rentals, and activities online while viewing accurate real-time availability. The platform’s customer portal provides self-service features such as rescheduling bookings, signing waivers, reviewing lesson theory, and accessing important updates. Automated planning capabilities match customers with available instructors, reducing the amount of manual scheduling required by staff. Viking Bookings also offers customizable email templates and automated notifications to keep customers informed throughout their journey. Additional features include payment processing, multilingual support, gift vouchers, reporting tools, marketing integrations, and weather-dependent scheduling options. The platform helps watersports operators improve efficiency, reduce administrative workload, and deliver a better customer experience.

Description

Viking Marketing is an advanced CRM and appointment setting solution powered by AI, specifically designed for local service-oriented businesses. Our AI efficiently engages with every incoming lead in under a minute through SMS, web chat, and social media, ensuring they are qualified and scheduled directly into the calendar. Key features encompass missed call text responses, a consolidated inbox that integrates all communication channels, automated generation of customer reviews, reactivation of dormant leads, and integrated payment processing, effectively streamlining operations by replacing over ten individual tools with a single platform. By utilizing Viking, contractors, dentists, gyms, med spas, real estate agents, and various appointment-centric businesses can significantly reduce customer loss due to missed calls and delayed responses. The onboarding process is completed within 48 hours, and there are no long-term contracts required, making it a flexible solution for businesses looking to enhance their customer engagement and operational efficiency. With Viking, you can transform the way you manage customer interactions and appointments, ensuring a seamless experience for both your team and your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Viking Bookings

Country

Netherlands

Website

www.vikingbookings.com/en/

Vendor Details

Company Name

Viking Marketing

Country

United States

Website

vikingmarketing.ai

Product Features

Sports Management

Background Screening No 
Donation Management No 
Equipment Tracking No 
Facility Management Yes 
Game Results Tracking No 
League Management No 
Online Registration Yes 
Scheduling Yes 
Sports Team Management No 
Team Assignments Yes 
Volunteer Management Yes 

Product Features

Alternatives

Alternatives

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