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Description

Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.

Description

Mobile messaging has emerged as an essential channel that captures everyone's attention. Text messaging is recognized as the most efficient and prompt method of mobile communication, boasting an impressive 98 percent open rate and an average response time of just 90 seconds. Utilize Communicate Pro, our cloud-based, enterprise-level campaign management tool, to manage your messaging programs through a combination of SMS, MMS, Push, or OTT. Our APIs allow for seamless integration of messaging capabilities into your current systems and applications. A significant 74% of mobile marketers consider SMS to be "highly effective" when it is part of a comprehensive mobile marketing strategy, while only 50% share this sentiment when SMS is utilized independently. By designing and developing tailored mobile experiences, businesses can effectively engage both new and returning customers. Furthermore, leveraging messaging can enhance customer satisfaction and reduce operational costs by efficiently addressing inquiries, routing questions appropriately, and delivering timely transactional updates, ultimately leading to a more streamlined communication process. Thus, investing in mobile messaging is not only a strategic move but also a necessity in today’s digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VIA

Founded

2019

Country

United States

Website

www.viacustomers.com

Vendor Details

Company Name

mGage

Founded

2009

Country

United States

Website

mgage.com

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons Yes 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging Yes 
Text-to-Win Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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