Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system.
Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.
Description
Water Solutions - Professional offers a comprehensive suite of essential and advanced functionalities required for efficient management and billing for water and sewer utilities or small community water districts. This software allows for the billing of up to two additional user-defined services, such as trash collection or rental fees for apartments or trailer spaces. The Plus version specifies which more advanced modules are available; for instance, Water Solutions Pro Plus Palm comes with software that connects to a Palm PDA. For very small communities or rural water systems, Water Solutions Lite is an ideal choice, providing a free version that can handle billing for up to 20 customers, while the paid version accommodates up to 50 customers. Water Solutions Lite encompasses all the fundamental features necessary for the effective management of a small water system and its clientele, making it a suitable option for those seeking a reliable and user-friendly solution. Additionally, this flexibility allows for scalability as the community grows or requires more complex billing solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
Buildium
Yes
Ezidebit
Yes
GoCardless
Yes
Square Payments
Yes
Stripe
Yes
Xero
Yes
Zendesk
Yes
Integrations
Buildium
No
Ezidebit
No
GoCardless
No
Square Payments
No
Stripe
No
Xero
No
Zendesk
No
Pricing Details
$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial
Yes
Free Version
No
Pricing Details
$149.95 one-time payment
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Utilmate
Founded
2018
Country
New Zealand
Website
www.utilmate.com
Vendor Details
Company Name
Oak Bay Technologies
Founded
1979
Country
United States
Website
www.oakbay.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
No