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Average Ratings 0 Ratings
Description
UtilityTrakR, a cloud-based utility billing solution, is designed to manage the utility operations in cities, municipalities, co-operatives, and other entities. Starnik developed this all-inclusive billing and utility management software suite. It includes billing (CIS), collections and cashiering. UtilityTrakR allows users to send electronic bills and process payments seamlessly. Users can also access data-driven insights and provide exceptional customer service.
Description
The foundation for enhancing solutions lies in the End-to-End Utility Modules, which seamlessly integrate with the essential internal functions essential for your municipalities, educational institutions, or business operations. eCity collaborates with cities and municipalities to reduce transaction fees, provide diverse payment options both in-person and online, and facilitate smooth and efficient processes for consumers when making online reservations. Streamline the payment management system for your finance department by utilizing a single platform that caters to all departmental requirements. Each department has the freedom to design their own customized solution without interfering with the functionalities of others. There is no universal solution that fits all when it comes to transactions in cities and municipalities! Choose the solutions that best suit your needs from the extensive range of applications available in eCity’s Cloud Suite, ensuring that you find the ideal match for your specific requirements and preferences. This tailored approach empowers each department to thrive independently while benefiting from a collective system.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$300.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Starnik
Founded
2000
Country
United States
Website
www.starnik.com
Vendor Details
Company Name
eCity Transactions
Founded
2004
Country
United States
Website
www.ecitytransactions.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
No
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
No
Signature Capture
Yes