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Description

UtilityTrakR, a cloud-based utility billing solution, is designed to manage the utility operations in cities, municipalities, co-operatives, and other entities. Starnik developed this all-inclusive billing and utility management software suite. It includes billing (CIS), collections and cashiering. UtilityTrakR allows users to send electronic bills and process payments seamlessly. Users can also access data-driven insights and provide exceptional customer service.

Description

The foundation for enhancing solutions lies in the End-to-End Utility Modules, which seamlessly integrate with the essential internal functions essential for your municipalities, educational institutions, or business operations. eCity collaborates with cities and municipalities to reduce transaction fees, provide diverse payment options both in-person and online, and facilitate smooth and efficient processes for consumers when making online reservations. Streamline the payment management system for your finance department by utilizing a single platform that caters to all departmental requirements. Each department has the freedom to design their own customized solution without interfering with the functionalities of others. There is no universal solution that fits all when it comes to transactions in cities and municipalities! Choose the solutions that best suit your needs from the extensive range of applications available in eCity’s Cloud Suite, ensuring that you find the ideal match for your specific requirements and preferences. This tailored approach empowers each department to thrive independently while benefiting from a collective system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$300.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Starnik

Founded

2000

Country

United States

Website

www.starnik.com

Vendor Details

Company Name

eCity Transactions

Founded

2004

Country

United States

Website

www.ecitytransactions.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing Yes 
Work Order Management No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible Yes 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing No 
Signature Capture Yes 

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