Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilibill offers Enterprise grade Utility Billing and CIS – Cloud native.
We offer toolkits to utilities that allow them to transition independently. Additionally, we have a strong partner network that can help with the entire project lifecycle. We bill electricity, gas, water, re-water, air conditioning, broadband and many other services. Market connectivity includes: AEMO, NEMO and Telstra Wholesale, AAPT. Vocus, OPTUS, and many more.
Our over 60-strong team is located in Victoria, California and Santa Monica, Arkansas.
Provide: Billing CIS, Customer Portal and Invoice Designer.
You can access our platforms for a 30-day free trial. Get yours today.
Description
Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system.
Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.
API Access
Has API
No
API Access
Has API
No
Integrations
Buildium
No
Ezidebit
No
GoCardless
No
Square Payments
No
Stripe
No
Xero
No
Zendesk
No
Integrations
Buildium
Yes
Ezidebit
Yes
GoCardless
Yes
Square Payments
Yes
Stripe
Yes
Xero
Yes
Zendesk
Yes
Pricing Details
$1,000.00/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Utilibill
Founded
2005
Country
Australia
Website
utilibill.com.au
Vendor Details
Company Name
Utilmate
Founded
2018
Country
New Zealand
Website
www.utilmate.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Energy Management
Benchmarking
Yes
Bill Audit
Yes
Bill Database
Yes
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
Yes
Contract Management
Yes
Cost / Use Reporting
Yes
Emissions Monitoring
Yes
Energy Price Analysis
Yes
Facility Scheduling
Yes
Greenhouse Gas Tracking
Yes
Load Control
Yes
Load Forecasting
Yes
Meter Tracking
Yes
Risk Management
Yes
Weather Normalization
No
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
Yes
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
Yes
Work Order Management
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes