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Average Ratings 2 Ratings

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support

Description

User Insights provides a straightforward way to gain a deeper understanding of your customer's perceptions regarding your website. With this service, you can gather valuable suggestions for enhancements, tackle pain points, boost conversion rates, and much more without the need for guesswork or speculation. Gain confidence in your decision-making as you refine your site based on genuine user feedback. Engaging with users is crucial for developing a product that truly meets their needs, and we simplify that process; all we require is a link. This link can be distributed to our panel of testers, or you can share it with your own audience. Unlike our competitors, who believe in charging extra for additional features, we include all our offerings for every test without any hidden fees. Moreover, we don’t see the need for a subscription model for user testing, which is why we don’t implement one. We ensure that testers spend a minimum of five minutes on your site, as we believe that any important insights will become apparent in that timeframe. After all, users lingering for over 20 minutes are often not the ones whose opinions you need the most help deciphering. Our focus is to assist you in understanding your users effectively and efficiently.

Description

Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey. One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time. Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$20 per user tests
Free Trial No 
Free Version No 

Pricing Details

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

User Insights

Website

userinsights.com

Vendor Details

Company Name

UserPeek

Founded

2021

Country

United States

Website

userpeek.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Product Features

Usability Testing

A/B Testing No 
Annotations Yes 
Audience Targeting Yes 
Heatmaps No 
Impression Testing Yes 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

Alternatives

Alternatives