Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Say goodbye to the hassle of managing multiple dashboards. With UrbanPiper's seamless POS integrations, you can oversee orders from various platforms like Swiggy, Zomato, UberEats, and Talabat directly through your existing POS system. This integration simplifies your workflow, minimizes missed orders, and reduces errors by enabling you to handle all your online orders in one place. You can effortlessly control your menu across different platforms, enhancing efficiency and saving valuable time at your restaurant. Update your menu in real-time with a single click, ensuring consistency across all channels. Additionally, manage your inventory in real-time across all locations, helping to eliminate cancellations and elevate customer satisfaction. By synchronizing your stock across all platforms, you can significantly reduce the likelihood of order cancellations and enhance the overall dining experience. Make informed decisions using actionable insights provided by UrbanPiper's comprehensive reporting dashboard, which gives you a complete view of your operational and sales metrics, allowing you to concentrate on what truly matters for your business's success. This centralized system not only streamlines operations but also empowers you to focus on growth and customer engagement.
Description
Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
Yes
App4
Yes
Deliveroo
Yes
Deyafa POS
Yes
FlexiPOS
Yes
MealPe
Yes
Microsoft 365
Yes
Mosaic by MethodWorx
No
Olo
No
Oracle MICROS POS
Yes
Integrations
Aloha Cloud by NCR Voyix
No
App4
No
Deliveroo
No
Deyafa POS
No
FlexiPOS
No
MealPe
No
Microsoft 365
No
Mosaic by MethodWorx
Yes
Olo
Yes
Oracle MICROS POS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UrbanPiper
Country
India
Website
www.urbanpiper.com
Vendor Details
Company Name
Yumpingo
Country
United States
Website
www.yumpingo.com
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No