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Description

Consolidate all customer interaction points into a single, comprehensive platform using our robust API. Seamlessly connect both online and offline experiences, integrating customer service into the overall customer journey and beyond. Specify the types of data to gather based on brand and channel to ensure that only pertinent information related to customer interactions is collected. Each customer is provided with a personalized microsite, allowing them to access their history, vouchers, offers, benefits, and update their profiles effortlessly. Enable customers to securely access their data from anywhere at any time, ensuring convenience and trust. Monitor the number of new customers who have registered, categorized by country, brand, branch, and channel. Establish key performance indicators for your staff to associate customers with transactions and observe their progress in real-time. Analyze comprehensive demographics of your customer base by country, brand, and branch using the collected data, which will enhance your understanding of customer behavior and preferences. This approach not only streamlines operations but also fosters stronger relationships with your customers by making their data readily accessible and actionable.

Description

Restructure your customer engagement strategies using the most flexible and secure loyalty marketing platform in the industry. Your loyalty program must be unique in order to appeal to consumers who have more options than ever before. You'll blend in with plug-and-play loyalty programs and lose out. You can create and build loyalty programs that are tailored to your brand and audience. Then, invite consumers to join in the fun. By creating experiences for customers, you can collect better data, optimize future interactions and drive continuous engagement throughout the buying journey. Need to get people talking about your company? Are you ready to offer a premium experience in loyalty? The ebbo™ loyalty platform offers a variety of scalable solutions that allow you to integrate programs and level up your approach, as well as drive continuous engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$150.00/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

UrbanBuz

Founded

2012

Country

United Arab Emirates

Website

www.urbanbuz.com

Vendor Details

Company Name

ebbo

Founded

2001

Country

United States

Website

www.ebbo.com/platform/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Alternatives

Alternatives