Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Urban Science operates as a comprehensive data, analytics, and technology platform tailored for the automotive industry, enabling manufacturers, dealerships, agencies, and AdTech providers to navigate the complexities of the market and take decisive action. By leveraging near real-time, industry-wide vehicle sales data sourced from the Urban Science DataHub, it uncovers insights into sales performance, customer churn, competitive dynamics, network enhancement opportunities, service deficiencies, and the effectiveness of media strategies. The platform empowers teams to compare sales, market share, vehicle models, market segments, and geographical data against their competitors, while also integrating notifications into dealership CRMs when potential buyers choose alternatives, thereby enhancing follow-up, training, and marketing efficiency. Additionally, Urban Science amalgamates CRM activities with daily sales figures and defection statistics, providing a detailed view of dealership performance. Furthermore, it assists dealer groups in assessing their performance metrics and pinpointing potential areas for expansion and growth, ultimately contributing to a more informed decision-making process.
Description
Comprehensive solutions tailored for your dealership's sales and service departments are crafted to attract and secure more clients. The Service Performance Package itself typically boosts customer pay revenue by an impressive average of $60,000. With XSellerator’s Communicator, you can engage with customers in the manner they prefer, whether through text or email. The platform offers mobile-friendly, visual reporting that dives deep into essential metrics, utilizing the renowned Microsoft Power BI engine for effective business management. XSellerator’s Sales Performance Pack enhances your sales workflows and elevates the customer experience throughout the entire new vehicle purchasing journey. This web-based solution is optimized for all devices, allowing dealerships to deliver tailored interactions for each online inquiry while simultaneously generating high-quality leads. The system also integrates chat and texting functionalities. Plus, you can stay informed about your customer's contract timelines and their current equity position seamlessly. Overall, these tools empower dealerships to maximize efficiency and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
eCredit Complete
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Urban Science
Founded
1977
Country
United States
Website
www.urbanscience.com
Vendor Details
Company Name
Quorum Information Technologies
Founded
1996
Country
Canada
Website
www.quorumdms.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes