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Description
Encourage Your Guests to Bid for Room Enhancements
GUEST EXPERIENCE
1. Pre-Stay Email Notification
In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades.
2. Guests Submit Bids for Upgraded Rooms
Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact.
3. ...And Opt for Additional Services
Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.
Description
WISH is a comprehensive hotel front desk software that seamlessly integrates all essential functions into one platform, enhancing efficiency for users. By providing additional tools and streamlined data access, it simplifies navigation and allows staff to achieve more with reduced effort. Prologic First offers WISH to clients, whether they operate multiple properties or are standalone hotels. The WISH PMS also incorporates contactless features for guests, allowing them to manage their profiles, confirm registration, view bills, utilize express checkout, settle payments, and provide feedback—all from their mobile devices. This software company develops and markets modern hospitality solutions that are technologically advanced, integrated, robust, and economically viable on a global scale. Furthermore, WISH enables real-time management of hotel room rates with a direct two-way connection to various booking channels. Guests are encouraged to make direct bookings through the hotel’s website, receiving instant confirmations, which ultimately helps to decrease reliance on OTAs and their associated commissions. Overall, WISH not only enhances the guest experience but also streamlines operations for hotel staff, fostering a more efficient working environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Booking Factory
Yes
Cloudbeds
Yes
Frontdesk Anywhere
Yes
GuestCentrix
Yes
Mews
Yes
Oracle MICROS POS
Yes
Protel Cloud PMS
Yes
RMS Cloud
Yes
Rezlynx
Yes
SIHOT
Yes
Integrations
Booking Factory
No
Cloudbeds
No
Frontdesk Anywhere
No
GuestCentrix
No
Mews
No
Oracle MICROS POS
No
Protel Cloud PMS
No
RMS Cloud
No
Rezlynx
No
SIHOT
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Upsell Guru
Founded
2016
Country
Germany
Website
www.upsellguru.com
Vendor Details
Company Name
PROLOGIC FIRST
Founded
1997
Country
India
Website
www.prologicfirst.com/hotelsoftware/hotel-front-office-software.html
Product Features
Pricing Optimization
Channel Analysis
Yes
Competing Product Analysis
Yes
Forecasting
No
Market Analysis
Yes
Multi-Store Management
Yes
Price List Management
Yes
Price Optimization Automation
Yes
Pricing Analytics
Yes
Profitability Analysis
Yes
Scenario Planning
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
