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support

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Description

Adopt effective strategies for capacity planning and utilization to maximize both workload efficiency and profitability. By leveraging data-driven insights, you can enhance your service operations and bolster your organization's financial stability through the use of PSA-native analytics. Focus on your customer experience by integrating professional service automation with proposal automation, knowledge management, and customer sentiment analysis. Upland PSA revolutionizes the project delivery process for service organizations, ensuring a seamless transition from initial customer engagement to sustained success. Our comprehensive software includes features for robust timesheet and expense tracking, project management, customer billing, and financial oversight, while also providing tools for proposal automation, knowledge management, and customer feedback. This holistic approach allows you to prioritize customer satisfaction and drive positive outcomes right from the outset, ensuring a strong foundation for long-term relationships.

Description

Enhance your operating margin with a tailored solution for ESN, consulting, and engineering firms by digitizing your staffing process. Streamline your entire staffing cycle using Whoz, which automates every step, providing you with comprehensive management tools to uncover growth potential and address profitability gaps. We cater to service companies, whether they have a small team of consultants or thousands of professionals, helping them unlock their business's full capabilities. Maximize your performance by utilizing an innovative solution that drives progress and boosts your outcomes. Easily access the profiles of your entire workforce in one centralized location. With just a few clicks, you can view all profiles without wasting time on resource qualification, as each profile comes with detailed information, including key skills, job roles, areas of expertise, and contact information. Our directory consolidates all essential data about each profile, ensuring you have everything you need at your fingertips, thereby enhancing your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
SAP Concur Yes 
Sage Intacct Yes 
Salesforce Yes 

Integrations

Microsoft Dynamics 365 No 
Microsoft SharePoint No 
QuickBooks Online No 
QuickBooks Online Advanced No 
SAP Concur No 
Sage Intacct No 
Salesforce No 

Pricing Details

$20 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Upland Software

Founded

2012

Country

United States

Website

uplandsoftware.com

Vendor Details

Company Name

Biznet

Founded

2016

Country

France

Website

www.whoz.com

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools Yes 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Resource Management

Capacity Management No 
Data Visualization No 
Demand Forecasting No 
Drag & Drop No 
Employee Scheduling No 
Filtered Search No 
Resource Allocation Yes 
Skills Tracking No 
Utilization Management No 

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM Yes 
Client Portal No 
Collaboration Tools Yes 
Document Management No 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

Resource Management

Capacity Management Yes 
Data Visualization No 
Demand Forecasting Yes 
Drag & Drop Yes 
Employee Scheduling No 
Filtered Search Yes 
Resource Allocation Yes 
Skills Tracking Yes 
Utilization Management No 

Time and Expense

Activity Tracking Yes 
Billable Hours Tracking No 
Billing Rate Management No 
Expense Tracking No 
Invoice Processing No 
Multiple Billing Rates No 
Project Tracking Yes 
Reimbursement Management No 
Time Tracking by Client Yes 
Time Tracking by Project Yes 

Alternatives

Alternatives