Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unwrap is an innovative customer intelligence platform enhanced by AI that converts unstructured feedback from customers into meaningful insights. It collects data from multiple channels, utilizing its unique AI capabilities to analyze, categorize, and synthesize feedback, thereby providing essential insights on a regular basis. The platform includes an intuitive dashboard that automatically identifies significant insights and emerging trends, a feedback assistant enabling users to interact with AI for deeper analysis of their data, and real-time notifications for unexpected anomalies and threshold breaches. Additionally, it offers a feedback responder feature that communicates updates to customers regarding implemented solutions directly within the platform. Users can also take advantage of extensive reporting tools to translate insights into actionable strategies and expedite enhancements. Furthermore, Unwrap provides an API that facilitates seamless integration of diverse feedback sources, whether public, private, or custom-built, enhancing the overall user experience. This comprehensive approach ensures organizations can effectively leverage customer feedback to drive continuous improvement.
Description
Streamline your feedback collection, analysis, task creation, roadmap management, and changelog processes by over 220 hours each month with AI technology. This will enable you to focus on developing products that resonate with your users and that they are eager to invest in. Ultimately, leveraging AI will enhance both your productivity and your ability to respond to user needs effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airbnb
Yes
Alexa
Yes
App Store
Yes
Capital One Merchant Services
Yes
GitHub
Yes
Google Calendar
Yes
Intercom
Yes
Okta
Yes
Reddit
Yes
Snowflake
Yes
Integrations
Airbnb
No
Alexa
No
App Store
No
Capital One Merchant Services
No
GitHub
No
Google Calendar
No
Intercom
No
Okta
No
Reddit
No
Snowflake
No
Pricing Details
$12,000 per year
Free Trial
No
Free Version
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Unwrap.ai
Founded
2022
Country
United States
Website
www.unwrap.ai/
Vendor Details
Company Name
Visionari
Founded
2024
Country
India
Website
visionari.me
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No