Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unwink AI transforms how businesses handle customer feedback by leveraging AI to automate analysis and streamline data management. The platform consolidates feedback from multiple sources, applies advanced sentiment analysis, and generates actionable insights that help businesses improve customer service, enhance product development, and optimize operations. Features such as multilingual support and real-time alerts make it easier for businesses to gain a comprehensive understanding of customer needs and take proactive steps to drive growth, increase loyalty, and improve overall efficiency.
Description
telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary.
You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.
API Access
Has API
No
API Access
Has API
No
Integrations
Intercom
Yes
Salesforce
Yes
Webflow
No
Wix
No
WordPress
No
Zapier
No
Zendesk
Yes
Integrations
Intercom
No
Salesforce
No
Webflow
Yes
Wix
Yes
WordPress
Yes
Zapier
Yes
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free account available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Unwink AI
Website
unwink.ai/
Vendor Details
Company Name
telbee
Founded
2019
Country
United Kingdom
Website
www.telbee.io
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Advocacy
Advocate Management
Yes
Campaign Management
No
Communication Management
Yes
Community Management
Yes
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
Yes
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Podcast
Audio Editing Tools
No
Audio Recording
Yes
Audio to Text Transcription
Yes
Brand Safety
No
Create Cover Art
No
Distribution Tools
Yes
Import / Export
Yes
Live Broadcasting
No
Market Intelligence
No
Monetization / Advertising Management
No
Podcast Web Hosting
No
Reporting / Analytics
Yes
Sounds Effects / Music
No
Subscriber Management
No
Supports Multiple Hosts/Guests
Yes
Video Support
No