Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
iSprynt boasts a robust track record of collaboration with higher education institutions across the UK and EMEA regions. We offer tailored solutions designed to enhance the effectiveness of institutional operations while also elevating the overall student experience. Our offerings are engineered for seamless integration with popular Student Record Systems. Additionally, we provide specialized solutions that cater to the in-house IT services employed by institutions, including Windows Networks, Office365, and Google's GSuite for Education. Our premier product in the higher education sector is the Universal Student eXperience (USX) platform, which delivers a fully paperless approach to admissions processing. The platform features various modules, such as an online application form, a portal for referees to submit references, and tools that enable institutions to efficiently process applications and extend offers to candidates. Notably, like all our products, USX is designed to integrate effortlessly with your institution's existing Student Record System, ensuring a streamlined experience for both staff and students. With a commitment to innovation, we continuously seek to evolve our offerings in alignment with the changing needs of educational institutions.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact Lead Gen & CRM
No
LiveChat
No
Salesforce
No
Integrations
Constant Contact Lead Gen & CRM
Yes
LiveChat
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
iSprynt
Founded
2001
Country
United Kingdom
Website
www.isprynt.com
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Admissions and Enrollment
Application Management
Yes
Assessment Management
Yes
Candidate Management
Yes
Colleges / Universities
Yes
Evaluation Management
Yes
Fee Management
Yes
Financial Aid Management
No
Forms Management
Yes
K-12
Yes
Recruiting Management
Yes
Scoring
Yes
Self Service Portal
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No