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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

iSprynt boasts a robust track record of collaboration with higher education institutions across the UK and EMEA regions. We offer tailored solutions designed to enhance the effectiveness of institutional operations while also elevating the overall student experience. Our offerings are engineered for seamless integration with popular Student Record Systems. Additionally, we provide specialized solutions that cater to the in-house IT services employed by institutions, including Windows Networks, Office365, and Google's GSuite for Education. Our premier product in the higher education sector is the Universal Student eXperience (USX) platform, which delivers a fully paperless approach to admissions processing. The platform features various modules, such as an online application form, a portal for referees to submit references, and tools that enable institutions to efficiently process applications and extend offers to candidates. Notably, like all our products, USX is designed to integrate effortlessly with your institution's existing Student Record System, ensuring a streamlined experience for both staff and students. With a commitment to innovation, we continuously seek to evolve our offerings in alignment with the changing needs of educational institutions.

Description

Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact Lead Gen & CRM No 
LiveChat No 
Salesforce No 

Integrations

Constant Contact Lead Gen & CRM Yes 
LiveChat Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

iSprynt

Founded

2001

Country

United Kingdom

Website

www.isprynt.com

Vendor Details

Company Name

Altitude Software

Founded

1993

Country

Portugal

Website

www.altitude.com

Product Features

Admissions and Enrollment

Application Management Yes 
Assessment Management Yes 
Candidate Management Yes 
Colleges / Universities Yes 
Evaluation Management Yes 
Fee Management Yes 
Financial Aid Management No 
Forms Management Yes 
K-12 Yes 
Recruiting Management Yes 
Scoring Yes 
Self Service Portal Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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