Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Are you finding it difficult to foster a positive employee experience through your collaboration tools? In the modern hybrid work environment, employees are increasingly reliant on platforms like Zoom and Microsoft Teams. This raises an essential question: are you ensuring a pleasant and dependable experience that enhances efficiency, boosts productivity, and satisfies users? Furthermore, do employees have assurance that their chosen collaboration tools will function effectively? These digital environments have become the primary spaces for accomplishing tasks, whether remotely or in the office. To address this, it is crucial to establish methods for measuring, monitoring, and consistently enhancing these vital unified communications and collaboration (UCC) applications, much like you would for any server in a data center. Fortunately, this is now achievable through Unisys PowerSuite Collaboration, a robust software solution designed to help you effectively manage and optimize your enterprise communication and collaboration platforms. PowerSuite Collaboration provides IT administrators with a comprehensive suite of experience management dashboards, delivering an integrated view to streamline operations and improve overall user experience. Embracing such tools can lead to significant advancements in organizational efficiency and employee engagement.
Description
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Unified Communications Manager
No
Cisco Unified Contact Center
No
Cisco Webex
No
Cisco Webex Calling
No
Microsoft Teams
No
Zoom Phone
No
Integrations
Cisco Unified Communications Manager
Yes
Cisco Unified Contact Center
Yes
Cisco Webex
Yes
Cisco Webex Calling
Yes
Microsoft Teams
Yes
Zoom Phone
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/solutions/communication-collaboration-solutions/
Vendor Details
Company Name
Variphy
Founded
2004
Country
United States
Website
variphy.com
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No