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Description
Unisys Intelligent Workplace Services significantly shorten resolution times while enhancing employee satisfaction by offering a contemporary, persona-driven service desk that features remote, self-healing, and proactive problem-solving as its primary service layer. The company provides seamless services through cutting-edge collaboration tools and merged reality applications, alongside quick-access asset lockers and vending machines for everyday IT supplies. Unisys Intelligent Workplace Services guarantee prompt and effective repairs or replacements for your devices. In addition to these services, you will benefit from on-site desk-side support and dispatch assistance, all while enjoying comprehensive lifecycle management of your assets throughout the organization, which includes installation, modifications, recycling, IT supply chain management, and depot requirements. Furthermore, the advanced InteliServe Platform by Unisys offers a variety of support channels, leverages sophisticated analytics, and integrates Artificial Intelligence (AI) with robotic process automation features. This holistic approach not only streamlines operations but also fosters a more efficient and responsive workplace environment.
Description
The efficiency of your workforce is significantly influenced by the devices they utilize, and in the current landscape of remote work, the range and complexity of these devices is expanding rapidly. This increasing variety of devices, applications, and virtual technologies highlights a pressing requirement for a unified approach to support all types of devices and applications, enabling the delivery of a secure and positive user experience through standardized tools and processes. Consequently, you face immense challenges from contrasting demands; on one side, there is a need to empower your digital workforce by providing seamless access to corporate resources and applications from any location and device, while on the other, you must ensure the security of these proliferating devices against potential cyber threats. At Unisys, we effectively tackle these challenges with our Modern Device Management solutions, which equip you with the tools to efficiently provision, monitor, secure, deploy, and manage all devices and applications within your organization. By streamlining these processes, we help you maintain a balanced approach to both productivity and security in your digital workplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
Microsoft 365
No
ServiceNow
No
TheEye
Yes
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
Microsoft 365
Yes
ServiceNow
Yes
TheEye
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210292_unisysmoderndevicemanagement.pdf
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
