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support

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Description

Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation. Highlighted features with tangible benefits include: • Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff. • Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails. • Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications. • Consolidated property information: Offer precise and uniform responses consistently. • Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency. • Guest information collection: Capture visitor details to encourage repeat business. • Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience. Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.

Description

iGMS is a vacation rental platform that allows hosts to manage short-term rental management tasks efficiently. The software allows users to manage all Airbnb, Booking.com and HomeAway accounts through a single interface. Users also have access to the same advanced functionality via the mobile app. Automated guest messaging, reviews, templates, tools to team and task management, an advanced channel manager and financial reporting, as well as payment processing and payment processing. You can get a free 14-day trial (no need to have a credit card).

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Airbnb Yes 
Beyond No 
Booking.com No 
Boostly No 
DPGO No 
EveryDoor No 
KeyNest No 
Operto Teams No 
PriceLabs No 
Stripe No 
TheReach No 
Tripadvisor No 
TurnoverBnB No 
Vrbo No 

Integrations

Airbnb Yes 
Beyond Yes 
Booking.com Yes 
Boostly Yes 
DPGO Yes 
EveryDoor Yes 
KeyNest Yes 
Operto Teams Yes 
PriceLabs Yes 
Stripe Yes 
TheReach Yes 
Tripadvisor Yes 
TurnoverBnB Yes 
Vrbo Yes 

Pricing Details

$599
Free Trial Yes 
Free Version No 

Pricing Details

$14 per property per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Polydom Inc.

Founded

2024

Country

United States

Website

polydom.ai

Vendor Details

Company Name

iGMS

Founded

2015

Country

Canada

Website

www.igms.com/software/try

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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Alternatives

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