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Description
Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation.
Highlighted features with tangible benefits include:
• Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff.
• Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails.
• Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications.
• Consolidated property information: Offer precise and uniform responses consistently.
• Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency.
• Guest information collection: Capture visitor details to encourage repeat business.
• Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience.
Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.
Description
Ynnov is a property management solution developed in Portugal to support hospitality professionals in managing vacation rentals, hostels, and hotels. It brings together the essential tools for day-to-day operations in a single, integrated system.
Combining a Property Management System (PMS) with a Channel Manager, Ynnov allows users to centralize reservations from multiple distribution channels, synchronize calendars, and automate key operational processes. It also provides certified invoicing, housekeeping management, guest and team communication, property owner management, a digital concierge, a website with a booking engine, mobile apps, and a Marketplace connecting users with technology partners.
Built to simplify operations, Ynnov helps reduce administrative workload, minimize errors, and give businesses greater control over their day-to-day activities. As a cloud-based solution, it requires no local installation and can be accessed through any web browser, as well as through its Android and iOS mobile apps.
Since 2010, Ynnov has continuously evolved alongside the hospitality industry, expanding its features and integrations to meet the changing needs of professionals. Today, it offers a comprehensive solution that brings together automation, centralized management, and connectivity with leading distribution channels and technology partners.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
Yes
Agoda
No
Booking.com
No
Doinn
No
Expedia
No
Holidu
No
Hostelworld
No
PayPal
No
Plum Guide
No
PriceLabs
No
Integrations
Airbnb
Yes
Agoda
Yes
Booking.com
Yes
Doinn
Yes
Expedia
Yes
Holidu
Yes
Hostelworld
Yes
PayPal
Yes
Plum Guide
Yes
PriceLabs
Yes
Pricing Details
$599
Free Trial
Yes
Free Version
No
Pricing Details
Ynnov pricing is based on the number of bookable units in each account. Additional modules can be subscribed to separately and are added to the Standard plan price.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Polydom Inc.
Founded
2024
Country
United States
Website
polydom.ai
Vendor Details
Company Name
Ynnov
Founded
2010
Country
Portugal
Website
ynnov.pt
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
Yes
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
No
Property Database
Yes
Reservations Management
Yes
Vendor Management
No
Work Order Management
No
