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Description
Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation.
Highlighted features with tangible benefits include:
• Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff.
• Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails.
• Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications.
• Consolidated property information: Offer precise and uniform responses consistently.
• Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency.
• Guest information collection: Capture visitor details to encourage repeat business.
• Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience.
Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.
Description
WonderGuest serves as an online digital guidebook tailored for short-term rental hosts, vacation property owners, and property management professionals. It enables users to craft a guest-oriented guide for each rental, which can be conveniently shared via a link or QR code, allowing guests to access essential arrival information and property specifics in their web browsers without the need for app installation. Hosts have the flexibility to organize and modify the guide’s content within customizable sections that cover access instructions, check-in processes, Wi-Fi details, house rules, appliance usage tips, video resources, and local attractions. The platform also offers the functionality to import property details directly from Airbnb, and the guidebooks cater to multiple languages for diverse guest audiences. In addition to these features, the service includes options for sending guest emails, tracking view statistics, customizing branding, and establishing an online storefront for promoting paid services such as late checkouts or cleaning. A complimentary plan provides access to one guidebook, while paid subscription tiers expand property allowances and introduce additional features specific to each plan. Overall, WonderGuest enhances the guest experience while simplifying the hosting process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$599
Free Trial
Yes
Free Version
No
Pricing Details
€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Polydom Inc.
Founded
2024
Country
United States
Website
polydom.ai
Vendor Details
Company Name
Wonderguest
Founded
2026
Country
France
Website
wonderguest.app/en
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
