Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhancing the user experience (UX) and user interface (UI) of mobile applications can be done effortlessly. This approach is tailored for product teams that prioritize their users’ perspectives. By simply shaking your mobile device, you can initiate a screen recording of your app. This allows for swift identification of bugs, fostering a collaborative environment for their resolution. Witnessing users' immediate reactions provides invaluable feedback. Additionally, you can monitor how users interact with your application overall. Quickly test new features to gauge their effectiveness. Feel assured when sharing specific use cases with relevant stakeholders. Users can select between HD and lower-quality recordings based on their internet speed. Our mission is to assist customers in scaling by utilizing contextual analytics effectively. We achieve this by equipping every stakeholder with essential UX metrics. Gain insights into the reasons for user drop-offs and uninstalls. Integrate UX feedback into your ongoing research and development efforts. Uncover new user trends and suggest innovative design solutions that align with their needs. Ultimately, this process not only enhances app performance but also builds stronger user relationships.
Description
Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UXRecord
Country
United Kingdom
Website
uxrecord.com
Vendor Details
Company Name
eTrusted
Country
Germany
Website
enterprise.etrusted.com
Product Features
Automated Testing
Hierarchical View
No
Move & Copy
No
Parameterized Testing
No
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
No
Unicode Compliance
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No