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Description
USPBX is a cloud-based PBX and VoIP communication platform that aims to modernize traditional telephone systems, offering dependable and high-quality voice services for contemporary businesses. By providing a centralized system, it allows companies to efficiently manage their calls, messaging, and communication processes without needing physical hardware, which simplifies operations and adds advanced features like auto attendants, call routing, and voicemail-to-email. Additionally, it seamlessly integrates with existing software tools such as CRM, ERP, and property management applications, ensuring that calls and customer communications are systematically tracked and organized within business workflows. The platform also offers mobile and desktop applications that transform any device into a complete office extension, allowing teams to remain connected and agile from any location while ensuring a unified professional presence. Furthermore, this flexibility supports enhanced collaboration among team members, leading to improved productivity and customer service.
Description
ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
USPBX
Website
uspbx.com
Vendor Details
Company Name
Epygi Technologies
Country
United States
Website
www.epygi.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
